SmartAgent
A conversational AI agent that lets business teams query the bank's Data Lake in natural language, without waiting on technical teams.
Challenge
Itaú's business teams needed technical staff for every data query. Insights were slow and fragmented across 93 tables, including the Faro table with 139 columns. Interpretation varied by team. Decision-makers lacked real-time visibility, so decisions stayed slow and operational agility stayed low.
Our solution
A conversational AI agent that lets business teams query the bank's Data Lake in natural language, without waiting on technical teams.
SmartAgent enables
- Real-time queries on customers, products, and profitability.
- Natural-language explanations of patterns, causes, and anomalies.
- Guided data exploration to uncover opportunities.
- Standardized decision logic across the bank.
Added value
Business users query, understand, and decide on their data without waiting on technology or data teams.
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